CAROB TÜRKİYE

Carob Turkiye is a company that delivers carob products to customers around the world and exports quality and natural products to the global market.

Saray Mah, Hanımağa Sokak 3-1, 07400

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[email protected]

0242 517 40 45

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Privacy and Cookie Policy

Privacy and Cookie Policy

Last update:

CAROB TÜRKİYE ("Company", "We" or "CAROB TÜRKİYE") are committed to protecting the personal data and privacy of users who visit our website.
This Privacy and Cookie Policy; www.carobturkiye.com It explains the purposes for which personal data obtained during the use of our website is processed, how it is protected, how long it is stored, and our practices regarding the cookies used on the website.
This policy is applied within the scope of the website operated by the Company and the B2B, corporate communication, product promotion, offer and commercial communication services offered through the website.

1. Data Controller

Within the scope of the Personal Data Protection Law No. 6698 ("KVKK"), the data controller in terms of your personal data:
Trade Name: CAROB TÜRKİYE
MERSIS No: {{SIRKET_MERSIS_NO}}
Tax Office: Alanya
Tax ID: {{SIRKET_VERGI_NO}}
Headquarters Address: Saray Mah, Hanımağa Sokak 3-1, 07400 Alanya/Antalya
Phone: 0850 255 02 07
Email: [email protected]
Website: www.carobturkiye.com
It has been determined as.

2. Which Personal Data Can Be Processed?

Depending on your use of our website and your communication with us, the following categories of personal data may be processed:

Identity Information

  • Name
  • Last Name
  • Company/organization official information

Contact Information

  • Email address
  • Phone Number
  • Address information
  • Other contact information

Professional and Commercial Information

  • Company/organization name
  • Position/title information
  • Business information
  • Requested product or service information
  • Requests for proposals and communications
  • Contents of commercial correspondence

Transaction Security Information

  • IP address
  • Website login/logout information
  • Device and browser information used
  • Transaction dates and times
  • Log records
  • Technical error and connection information

Marketing and Contact Information

  • Commercial message preferences
  • Communication permissions
  • Contact history
  • Preferences and records regarding marketing communication

Cookie Data
Depending on the type of cookies used on our website; data such as session information, site preferences, technical usage information, pages visited, usage times, browser and device information and cookie preferences may be processed.

Note: The Company does not pretend to actively use any cookies or third-party services that are not used on the website within the scope of this policy. The cookies and services used are determined according to the current technical configuration of the website.

3. Purposes of Processing Personal Data

Your collected personal data may be processed for the following purposes:
- To ensure the safe and proper functioning of the website
- Improving website performance and user experience
- Evaluate and respond to user requests
- Communicating about product and service requests
- Responding to commercial requests such as offers, prices, products, capacity, packaging and so on
- Conduct B2B customer and prospect communication
- To ensure the establishment and execution of business relations
- Providing information about the requested products and services
- Identifying and troubleshooting technical issues
- Ensuring information security
- To prevent misuse of the website and unauthorized access
- To fulfill legal obligations
- To meet the demands of authorized public institutions and organizations
- To ensure the execution of legal processes
- Managing commercial electronic message processes
- Managing communication and marketing preferences
- To carry out promotional and marketing activities where users explicitly consent

4. Method of Collection of Personal Data

Your personal data;
- Contact forms on the website
- Offer and information request forms
- Email communication
- Phone calls
- Cookies
- Website server and technical log records
- Commercial communication processes
- Direct written or verbal communication with the Company
It can be collected by automatic or partially automatic methods.

5. Legal Reasons for Processing Personal Data

Your personal data may be processed within the scope of the legal reasons specified in Article 5 of the KVKK, depending on the nature of the concrete processing activity. Among these, especially;
- Explicitly stipulated in laws
- Being directly related to the establishment or performance of a contract
- It is mandatory for the data controller to fulfill its legal obligation
- Data processing is mandatory for the establishment, exercise or protection of a right
- Data processing is mandatory for the legitimate interests of the data controller
- Explicit consent of the person concerned
is located.
In cases where your personal data is processed based on explicit consent, you can withdraw your consent. However, the withdrawal of explicit consent does not affect the legality of the transactions carried out based on consent before the withdrawal date.

6. What are Cookies?

Cookies are small data files that allow websites to save certain information on users' browsers or devices.
Thanks to cookies, it may be possible to function the website, remember user preferences, ensure security and analyze the performance of the website.
Cookies used on our website can be divided into different categories according to their purpose.

7. Types of Cookies Used

Cookies are used on our website for the purpose of ensuring the operation and security of the site.
Essential Cookies
These are cookies that are necessary for the basic functions of the website to work. These cookies are;
- Proper display of pages,
- Session and security procedures,
- Safe operation of forms,
- Technical implementation of user preferences (such as language selection)
It is used for basic functions such as. Disabling these cookies may cause some parts of the website to not work properly.
Functional Cookies
It can be used to remember user preferences and to enable more personalized use of the website.
Performance, Analytics, Marketing and Advertising Cookies
Google Analytics 4 is used to measure visit statistics on our website. These analytical cookies are not mandatory and work ONLY if you select the "Accept" option in the cookie notice; no analytical cookies are written unless accepted. Cookies are not used for marketing and advertising purposes.

8. Managing Cookie Preferences

When you first enter our website, a notification about the use of cookies is displayed; in this information, "Accept" and "Reject" options are offered.
Mandatory cookies are necessary for the operation and security of the site; these cookies are not subject to consent and cannot be disabled.
Analytical cookies (Google Analytics 4) only work if you select "Accept". If you select "Decline" or make no selection, no analytical cookies will be written and no measurement data will be sent.
Your preference is stored in your browser. If you delete the site data for this website in your browser settings, the notification will be displayed again and you can change your preference.
You can also block or delete cookies through your browser settings. However, disabling some cookies may cause certain functions of the website to not work properly.

9. Third-Party Services

Third-party service providers are used for the technical operation, security and hosting of the website.
The website uses Google Analytics 4 (Google Ireland Limited) as a third-party service that loads content directly into your browser. This service is ONLY activated when you give your consent in the cookie notice; no analytical cookies are written and no measurement data is sent unless consent is given. Google's own privacy policy also applies to this service.
Services such as hosting and e-mail are carried out on the server side, and the privacy policies of the relevant service providers may also apply when it comes to the personal data processing of these services.
The third-party services used may vary depending on the current technical configuration; this policy will be updated as changes.

10. Transfer of Personal Data

Your personal data is only in compliance with the relevant legislation and limited to the purpose of processing;
- Authorized public institutions and organizations
- Legally authorized private law persons
- Legal, financial or technical advisors
- Information technologies and infrastructure service providers
- Email, server, hosting and technical service providers
- Service providers required for the execution of business processes
transferable.
When it comes to data transfer abroad, the conditions and assurance mechanisms stipulated in the relevant legislation are applied.

11. Retention Period of Personal Data

Your personal data is stored for the period required by the purposes of processing and taking into account the retention periods stipulated in the relevant legislation.
In the event that the retention period expires or the reasons requiring the processing of personal data disappear, the data is deleted, destroyed or anonymized in accordance with the relevant legislation.
Personal Data Storage and Destruction Policy: Data Retention and Destruction Policy

12. Security of Personal Data

The Company is responsible for the personal data;
- Unlawful processing
- Unlawful access
- Getting lost
- Replacement
- To be used by unauthorized persons
In order to prevent it, it takes technical and administrative security measures appropriate to the nature of the processed data.
In this context, access controls, security measures, authorization mechanisms, technical infrastructure security and recording/logging mechanisms can be used when necessary.

13. Children's Privacy

Our website is a B2B website prepared mainly for commercial and corporate communication purposes.
The company does not offer a service specifically designed for children.
It is not intended to consciously collect personal data of children through the website.

14. External Links

Our website may contain links to third-party websites, platforms or services.
The Company is not responsible for the personal data processing activities of third-party websites accessed through these links.
Users are encouraged to review the privacy policies of third-party sites.

15. Policy Changes

The Company may update this Privacy and Cookie Policy due to legislative changes, technical developments or changes in the services on the website.
The current policy is effective from the date it is published on the website.
Policy Version: 1.0
Last Update: 15.10.2026

16. Contact

For your questions regarding this policy or the processing of your personal data, you can contact the Company through the following communication channels:
CAROB TÜRKİYE
Address: Saray Mah, Hanımağa Sokak 3-1, 07400 Alanya/Antalya
Phone: 0850 255 02 07
E-mail: [email protected]
Web: www.carobturkiye.com
Your requests within the scope of KVKK in accordance with the procedures and methods stipulated in the relevant legislation. KVKK Application Methods You can submit it to the Company as described on the page.

CAROB TÜRKİYE https://www.carobturkiye.com/en/e-information/privacy-and-cookie-policy
Do you have any questions?