Commercial Electronic Message Clarification and Approval Text

This Commercial Electronic Message Clarification and Consent Text regulates the execution of communication activities carried out by CAROB TÜRKİYE ("Company") with its customers, potential customers and persons and organizations with whom it communicates commercially, in accordance with the relevant legislation.

Version: 1.0 · Last Update: 15.10.2026

This text; It has been prepared in order to provide information about the commercial electronic messages that can be sent by the Company and to obtain the preference of the relevant person regarding the sending of commercial electronic messages when necessary.

1. Data Controller and Service Provider

Within the scope of commercial electronic message processes, the data controller in terms of your personal data:

Trade Name: CAROB TÜRKİYE
MERSIS No: {{SIRKET_MERSIS_NO}}
Tax Office: Alanya
Tax ID: {{SIRKET_VERGI_NO}}
Address: Saray Mah, Hanımağa Sokak 3-1, 07400 Alanya/Antalya
Phone: 0850 255 02 07
Email: [email protected]
Website: www.carobturkiye.com

2. What is a Commercial Electronic Message?

Commercial electronic message; It refers to messages sent using electronic communication tools in order to promote, market or increase the recognition of goods or services within the scope of commercial activity.

Communication channels that can be used by the Company;
- Email,
- SMS,
- Telephone,
- Other electronic communication channels

maybe.

The communication channels used are determined according to the nature of the contact information of the person concerned and the legislation in force.

3. Content of Commercial Messages That Can Be Sent

If commercial electronic messages are sent, the messages may include the following topics:
- Company and brand promotions,
- Products and product groups,
- New products,
- Product features,
- Production and supply opportunities,
- Export activities,
- Campaign and commercial opportunities,
- Price or offer announcements,
- Event and fair announcements,
- Collaboration opportunities,
- Corporate announcements,
- B2B product and service demonstrations.

4. Difference Between Commercial Message and Operational Communication

Responding to a spontaneous request for information, product or offer made by the user through the website and sending commercial electronic messages for marketing purposes are considered differently from each other.

For example, the user;
"I would like to know the price by tons and your minimum order quantity for carob flour."
Responding to the request can be considered within the scope of communication for the purpose of fulfilling the request.

On the other hand, the user is later told;
"Check out our new products" or "Get information about our new export opportunities"
Sending messages for promotional and marketing purposes is also evaluated within the scope of commercial electronic message legislation.

5. Sending Commercial Electronic Messages

The Company complies with the provisions of the Law No. 6563 on the Regulation of Electronic Commerce and the relevant secondary legislation in sending commercial electronic messages.

In terms of sending commercial electronic messages, the nature of the recipient and applicable legal regulations are taken into account.

When necessary, the consent of the recipient is obtained before sending commercial electronic messages.

6. Practice Regarding Merchants and Tradesmen

There are special regulations in the commercial electronic message legislation regarding recipients who are merchants or tradesmen.

For this reason, if the buyer is a merchant or tradesman, the transaction can be made by taking into account the exceptions and conditions stipulated in the legislation.

However, recipients who are merchants or tradesmen reserve the right to refuse to send commercial electronic messages. If the recipient notifies of rejection, the sending of commercial electronic messages to the relevant person is stopped, without prejudice to the exceptional cases permitted by the legislation.

7. Explicit Consent / Commercial Message Consent

In cases where prior approval is required by the legislation, the consent of the relevant person is obtained for sending commercial electronic messages.

Approval;
- It is based on a positive declaration of will,
- It is not taken as a pre-checked box or default preference,
- It cannot be made a mandatory condition of providing the service,
- It provides the relevant person with the opportunity to make a choice regarding the sending of commercial electronic messages.

The approval text that can be used in cases where approval is required is as follows:

"I consent to the sending of commercial electronic messages to me by CAROB TÜRKİYE about products, services, campaigns, promotions, commercial opportunities and corporate announcements via e-mail, SMS and other electronic communication channels."

8. Commercial Electronic Message Preference

The data subject can manage his/her preferences regarding the sending of commercial electronic messages within the scope of the legislation.

You can contact the Company via [email protected] to update your message preference or to refuse to send commercial electronic messages.

If the data subject refuses to send commercial electronic messages, the rejection notification is processed in accordance with the period and procedures stipulated in the legislation.

9. Message Delivery Channels

Channels that can be used within the scope of commercial electronic messages:
- Email,
- SMS,
- Telephone,
- Other electronic communication channels.

The company does not treat a communication channel that it does not actually use as if it is actively using it.

10. Commercial Electronic Message Records

In order to carry out commercial electronic message processes in accordance with the legislation;
- Contact address,
- Approval status,
- Approval date,
- Approval channel,
- Rejection status,
- Rejection date,
- Communication records

Information such as these can be recorded to the extent permitted by the legislation.

These records can be used to prove the legality of sending commercial electronic messages and the preference of the person concerned.

11. Message Management System (IYS)

In order to manage commercial electronic message permission and rejection processes, the Message Management System (IYS) can be used when required by the legislation.

The preferences of the data subject regarding commercial electronic message permissions can be managed through the IYS within the scope of the systems and periods stipulated in the legislation.

In cases where the IYS is actually used, the data subject can also manage his/her preferences through the official channels (www.iys.org.tr) of the IYS.

12. Identity Information in Sending Commercial Messages

Commercial electronic messages sent by the Company include information that will enable the Company to be recognized when required by the legislation.

Sender Name: CAROB TÜRKİYE
Trade Name: CAROB TÜRKİYE
MERSIS No: {{SIRKET_MERSIS_NO}}
Contact Address: [email protected]

Other necessary information according to the communication channel used and the applicable legislation can be shown separately in the message.

13. Rejecting Commercial Messages

The data subject may refuse to receive commercial electronic messages sent.

The rejection notification is carried out in accordance with the procedure stipulated in the legislation. The Company provides the necessary exit/rejection opportunities within the relevant message so that rejection notifications can be made easily and accessible.

You can send your rejection notice to [email protected].

After the rejection request is received, the communication preference of the relevant person is updated in the systems.

14. Processing of Personal Data

Personal data processed in commercial electronic message processes;
- Execution of communication processes,
- Managing commercial message permissions,
- Sending commercial messages,
- Processing rejection requests,
- Execution of IYS processes,
- Fulfillment of legal obligations,
- Keeping communication preference records,
- Fulfillment of the burden of proof in possible disputes

purposes.

For detailed information on the processing of personal data KVKK Clarification Text and Privacy and Cookie Policy You can review the documents.

15. Data Retention

Personal data obtained in commercial electronic message processes are stored for the periods stipulated in the relevant legislation and for the period required by the purpose of processing.

Approval and rejection records can be kept as long as necessary to prove the legality of sending commercial electronic messages.

For more information Data Retention and Destruction Policy You can review the document.

16. Rights of the Personal Data Owner

Relevant persons can exercise their rights under Article 11 of the KVKK.

For application:
E-mail: [email protected]
Address: Saray Mah, Hanımağa Sokak 3-1, 07400 Alanya/Antalya
Application Methods: KVKK Application Methods

17. Withdrawal of Consent and Right of Rejection

The data subject may withdraw his/her consent to the sending of commercial electronic messages within the scope of the legislation or refuse to send commercial messages.

In case of withdrawal of consent or rejection, the communication preference of the relevant person is updated in our systems.

Withdrawal of consent does not affect the validity of transactions carried out in accordance with the law before the date of withdrawal.

18. Update

This text may be updated in line with legislative changes, changes in commercial communication processes or changes in the communication channels used by the Company.

Version: 1.0 · Last Update: 15.10.2026

19. Contact

For questions about this text:

CAROB TÜRKİYE
Address: Saray Mah, Hanımağa Sokak 3-1, 07400 Alanya/Antalya
Phone: 0850 255 02 07
Email: [email protected]
Web: www.carobturkiye.com